Frequently Asked Questions
Everything you need to know about your Carhartt WIP order.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the domestic region. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 14-day return window from the date of delivery. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.
How do I know which size to choose?
Our products often feature a relaxed fit. We recommend checking the specific 'Size Guide' located on each product page for detailed measurements and fit recommendations.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Are your products covered by a warranty?
Carhartt WIP products are built to last. We offer a limited warranty against manufacturing defects in materials and workmanship for a period of two years from the date of purchase.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. Therefore, we are unable to cancel or modify an order once it has been confirmed. You may return the items once they are received.